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Memorial Day
Cencora will be closed in observance of the Memorial Day holiday and there will be no deliveries on Monday, May 27. Our Customer Service and Customer Systems Support teams will also be unavailable on this day. Please review our full holiday schedule below for more detailed information and to plan your orders accordingly. We will resume normal operations on Tuesday, May 28
Review full holiday schedule

Friday, February 4, 2022

Winter weather update


FedEx and UPS hubs are opened and we will be shipping orders today as expected.

We strongly urge you to only order for your immediate need today, as we catch up from the storm delays. We will still hold orders for zip codes that UPS and FedEx are currently not able to service.
 
 
2/3/2022
Today’s orders will not ship tonight – widespread winter weather alert

Due to severe winter weather across the U.S., UPS and FedEx have closed many of their major transportation hubs and suspended pickups.

Orders placed today that are shipped next day air via UPS or FedEx will not arrive tomorrow. They will be shipped as soon as possible, but please be aware that it’s possible they may not arrive until Monday.  

Delivery delays will remain likely this week as widespread winter storms covering primary shipping hub locations continue. Please consider these conditions when placing orders and prioritize the essentials.

 

2/2/2022
Besse Medical is closely monitoring the progress of Winter Storm Landon.

For facilities located in these zip codes, please be aware that we will be holding all next day orders placed today, February 2, 2022. This will ensure product integrity in the event that our shipping partners are not able to make deliveries as expected tomorrow, February 3, due to road conditions. Any order place for next day delivery will be held and we will assess conditions tomorrow and ship as soon as possible.
Delivery delays will remain likely this week as widespread winter storms covering primary shipping hub locations continue. Please consider these conditions when placing orders and prioritize the essential items for your most critical patient needs.
 
If you choose to close due to the weather or will not have staff to receive the order, please let us know when you place your order so that we can ship it in accordance with your business hours.
 
Thank you for your patience and please stay safe.
Remember, you can track your shipments on ABC Order. Please call Customer Service if you have questions or need help, at 800.543.2111.